We believe there is a direct correlation between an organization’s reputation and its leadership.
Schnake Turnbo Frank is skilled at guiding employers through a restructuring process, ultimately minimizing the risk of ill-will and avoiding a potential crisis, by providing outplacement services to displaced employees, crisis communication support and personalized trainings to support remaining managers.
STF recommends Career Transition Coaching and Career Transition Workshops to equip employees with the tools and support needed to move forward and succeed. Services include results-driven job search, assessment tools, resume preparation, LinkedIn/Online profile preparation, interactive interviewing, offer negotiation support, networking and recruiter connections. STF can also provide an office workspace to coaching candidates by sharing our Tulsa and Oklahoma City offices.
- Career Transition Coaching for Executive Team Members
- Also available for Junior Executives and Key Executives.
- Career Transition Workshop & Personality Assessment for Mid-Level Leaders (2-day)
- Career Transition Workshop for Employees (1-day)
- Change Management Training Options
When an organization must restructure or reduce workforce, emotions and implications are high. STF can help organizations both internally and externally; we can support a plan you have developed or assist in creating and implementing a restructure or reduction in force.
At a minimum, STF recommends monitoring and responding to any media inquiries. We strongly encourage media training to ensure you are speaking on behalf of your organization – rather than letting rumors run wild.
- Layoff or Reduction in Force (RIF) Planning & Management
- Internal Communications Strategy and Execution
- Media Relations
- On-Camera and Media Interview Training
- Crisis Communication Monitoring (social media, print, online, broadcast, investor, etc.)
The long term strength of your team, resilience of your culture, and retention of your remaining employees relies on intentional and considerate support throughout all levels of the organization.
If you need help navigating choppy waters during unsteady economic times, we’re here to help. We can help connect your impacted employees to new opportunities while minimizing the long term impact for your remaining team members.
As an executive coach, we serve as a sounding board and a strategic thought partner who help clients meet their goals. Our coaching clients experience one-on-one interactions with a skilled coach to strengthen interpersonal relationships, leading to increased accountability and an empowered culture. While the focus is usually tied to organizational goals, coaching may serve a personal component as well.
The most successful relationships are built on trust, honesty, and candor. We will conduct a 360° assessment and/or behavioral assessment. These assessments give us more insight into the coaching client’s strengths, weaknesses, and behavioral tendencies.
Other elements of the coaching process might include establishing community networking and community relations priorities, which includes introductions and expediting board placement and leadership opportunities. Also, public speaking and presentation coaching are included, as needed.
Having highly-skilled and qualified leaders in place is integral to any organization’s success. We have worked across industries to manage the entire executive search process, from shaping the job description and its strategic advertisement, identifying and recruiting top candidates, training search committees and leading the interviewing process, and crafting the right offer to the right candidate for the position. We can implement a turn-key, full-scale search.
We have extensive experience managing executive searches where board governance, search by committee and external relationships are key components to the effort. And vast experience in dealing with succession events and the sensitivity that often surrounds them.
Past searches include:
- Foundation for Tulsa Schools – Pres/CEO
- Tulsa Area United Way – SVP of Resource Development
- Leadership Oklahoma – CEO
- Bartlesville Regional United Way – Pres/CEO
- Oklahoma Center for Community & Justice – Pres/CEO
As our nation becomes increasingly diverse, it is imperative for organizations to understand the changing demographics and the impact they will have on your business. Organizations need to have an inclusion and diversity strategy as part of their business model, employee recruitment and retention plans. Schnake Turnbo Frank’s team of diversity, equity and inclusion (DEI) practitioners include professionals certified in Managing Unconscious Bias, as well as senior-level industry professionals with decades of organizational knowledge.
We understand that DEI initiatives are truly a journey – and we can help.
- We conduct inclusion assessments of a company’s current inclusion and diversity standing. This audit evaluates an organization’s talent/pipeline practices, external and internal communications, equitable talent development, CEO/leadership commitment to diversity, and supplier diversity practices.
- We can assist in helping build a long-term implementation plan to see these initiatives put into action in an expedient and effective manner.
- We provide introductory and advanced trainings to help business and community leaders enhance their cultural awareness, while learning and growing together.
If you are interested in our Inclusion & Diversity Consortium, click here.
Our Leadership & Reputation Academy, currently held virtually, is a 12-part leadership development program aimed at new and emerging leaders in and around the region. Each class is limited to 25 to 30 participants and sessions include lectures, group presentations, and role-playing. In addition to our own time-tested, proprietary content, we draw on materials from a variety of respected sources, including the Harvard Business Review, best-selling authors, and successful corporate executives.
The program focuses on leadership development, personal development and networking. Not only is the academy beneficial to participants, but it is also beneficial to companies and organizations as a whole. This academy prepares emerging leaders, invests in talent development and is cost-effective compared to out-of-state business schools.
We also offer a corporate Leadership & Reputation Academy option for organizations with 15 to 30 employees who could benefit from the leadership development program.
Our next academy start in August 2021. Tentative topics and dates have been set.
Looking for more info on LRA? Here are some of the benefits for participants and organizations.
To learn more or to sign up for our next class:
Where public relations assessments often look at the external reputation of a company, an organizational assessment peer through the curtain to offer an analysis of the internal workings of an organization. It is a third-party assessment and analysis of all internal areas crucial to the success of a business.
In most cases, we review financial statements, organizational structure, internal communication channels and organizational morale research (both quantitative and qualitative). These components, along with others deemed necessary for each client, are used to provide a snapshot of the organization’s health and areas for improvement or change.
Whether you’re speaking to a group of 12 or 1,200, presentation skills are a necessity in today’s business world. A presentation starts long before you walk to the podium. We coach on all aspects of a presentation — from planning to physical presence in front of an audience and presentation techniques.
Attendees in this presentation workshop learn how to build a presentation that is compelling and engaging, understand their unique strengths and weaknesses, tailor presentations to suit their individual styles, become aware of their physical presence, and focus the presentation around a key message. This individual or group coaching experience helps fine-tune the art of presenting.
Over the years, Schnake Turnbo Frank has developed and delivered dozens of leadership modules and programs. Topics and programs can be custom-designed to fit specific needs or cultures. Classes are offered in-person or virtually, in groups or individually.
Registration is currently open for the “Leading Through Coronavirus” 3-part series, learn more online, here.
Following is a menu of our most commonly requested classes:
- Introduction to Leadership – Introductory course to the concepts of management and leadership, and the differences between the two. This module focuses on helping individuals understand their responsibilities as leaders.
- Introduction to Management Styles – Geared toward first-time managers, this session exposes individuals to basic concepts in different leadership styles. Educating managers about different approaches gives them more tools with which to work.
- Conflict Management and Accountability — One of the most difficult adjustments for some managers is the responsibility to hold others accountable. This module equips participants with techniques to help hold others accountable in positive, productive ways.
- Performance Management – Leaders often have difficulty setting clear expectations with their teams. This class helps managers identify the core competencies for their teams, and set expectations for each team member.
- Time Management and Delegation – Managing deadlines, measuring workload and capacity, and assigning projects to team members are key competencies for the effective leader. This module provides individual time management tools so managers can maximize their productivity.
- Internal Communication – Based on the level and tenure of the audience, this course will show managers and executives how to be intentional, thorough and strategic in all internal communications, and how to deliver the appropriate message for the situation.
- Public Speaking – This session provides customized presentation coaching for all levels of employees. It offers guidance in researching, preparation and delivery – whether you’re giving a formal presentation to hundreds, a sales presentation to a few or an open forum before a tough audience.
- Presentation Training – More tactical than the public speaking module, this training helps fine-tune the art of storyboarding, engaging an audience and maintaining control of one’s physical and vocal behaviors for presenters at any level.
- Leadership During a Crisis – History shows that a poorly managed crisis can break the back of an organization. In this session, you’ll learn about dealing with emotions, assembling a team, solving problems under pressure, and communicating effectively.
- Media Interviews and Interview Coaching – Editors, reporters and news directors want timely information from credible, accessible sources. This class, taught by former reporters and media specialists, helps prepare you for interviews and positions your story for maximum coverage.
- Persuasion and Influence – Persuasion and negotiation are powerful management tools if used appropriately. Based on a large body of research, this interactive session involves role-playing and real-life examples to demonstrate persuasion techniques in a variety of settings.
- Strategic Planning – As a precursor to developing or revising a strategic plan, group brainstorming session can spur ideas and opinions that can be used in shaping a plan and setting goals.
- Life-Work Balance – This course reminds participants that they are a whole person, made up of a mind, body and soul that are interconnected. The physical, emotional and spiritual aspects of a person’s life have a huge impact on their effectiveness and their personal satisfaction.
- Building a Team – Leaders must constantly facilitate an environment of teamwork among employees. This course uses behavioral economics to analyze what managers can do to incent an environment of trust and shared goals among employees.
- Team Building Session – During this module, relationships are used to strengthen collaboration, involvement and productivity of a team. Following the completion of individuals online assessments, STF facilitates a one-day session of dialogue among team members designed to help them better understand each other’s work styles, needs and communications preferences.
- Writing with Impact – Many professionals struggle to communicate effectively in writing. But in today’s fast-paced world, emails, blogs, memos and intranet sites are critical to keeping people informed. This interactive workshop includes in-class writing assignments and teaches participants how to keep communications concise, jargon-free and tailored to the audience.
- Change Management – We start this training module by discussing why change is so challenging for individuals and organizations, how it affects people and what motivates them to change. We help managers recognize stress indicators in employee behavior, and how to improve employee satisfaction.
- Personal Branding – We explore the importance of developing your personal brand and how it impacts your company. This session explores the importance of networking and branding both online and offline. It includes an in-depth discussion about LinkedIn; using social media when developing your professional brand; how to network at an event and on social media, and best practices for attending or speaking at a conference or seminar.
- Professional Attire – Tailored to your company’s dress code, this session is geared to help your employees present a professional image and showcase their best qualities. Attendees learn how to build a professional wardrobe; how professional dress can express their personality, success and direction; practical tips to ensure professional dress at any budget; and style etiquette rules and terminology.
- Business Etiquette and Protocol – You may be the smartest, hardest working person in the company. But, in the wrong setting, poor etiquette can set you back. Our experts will help assure you represent your organization with professionalism, sharpness and grace.
- Personal and Organizational Core Values – One definition of a core value is something from which you won’t budget – even if it means losing business. What are your organization’s core values? How do you articulate them? And, just as importantly, how do your personal core values line up with your organization’s?
- Personal and Organizational Reputation – Good reputations are hard-earned through consistent, positive behavior. One bad decision, though, can tarnish a reputation for good. In this session, you’ll learn how reputations are built, why they crumble, and how they’re re-made.
- Inclusion and Diversity – With our nation becoming more diverse, it’s imperative for organizations to understand inclusion in the workplace. Learn how an inclusive environment affects key stakeholders, and how to deal with tough cultural issues in an open, respectful manner.
- Humility and Grace – Beware the ego monster. As people and organizations succeed, one of the most common pitfalls is allowing an inflated sense of self to make bad decisions. In this session, learn how to spot the early signs of hubris, and how to stay grounded.
- Community Engagement – There’s a long list of reasons why community engagement is important. It’s our civic duty, it can be personally fulfilling, and the experience and network can be invaluable. This session helps individuals determine how to channel their passions into a change for good.
- Generational Differences – From Generation Z to Baby Boomers, there are more generations in the workplace now than ever before. None is better than the other. But they’re all very different. In this session, learn about the differences in priorities, communications styles and expectations – and how to juggle them all, as a leader.
- Difficult Conversations – Difficult issues aren’t resolved without communication. Step one: Get it on the table. From there, you’ll learn invaluable tips on tone, message, environment, listening, and follow-through.
- Delivering the Brand Promise – What constitutes an organization’s brand? Who is responsible for managing it? What is leadership’s role in understanding and advancing the brand? A brand is much more than a logo. It’s a living, breathing part of your culture. Participants in this class learn about their role in upholding and protecting your brand.
- Leading Organizational Culture – Someone once said, “Culture eats strategy for breakfast.” Culture can be an organization’s most powerful asset. But how to you build, maintain and nurture it – without over-managing it? In this training, you learn critical elements to creating an authentic, positive culture.
- Growth Management – They call it “growing pains” for a reason. With growth comes challenges. What used to be a mom-and-pop is now a larger organization, complete with territorialism, accountability and poor communication. It doesn’t have to be that way. This session teaches participants how to not lose your agility and personality while you grow.
- Situational Leadership – How do you navigate tough leadership issues? It depends. Knowing your audience, your tone, your timing – and a dozen other factors – come into play.
Strategic planning can be broad in nature or specific, such as growth-planning or resource development. As a precursor to developing or revising a strategic plan, our team facilitates a large group brainstorming session so leadership can use the ideas and opinions of the rest of the team in shaping a strategic plan. This process is integral in long-term success because it opens up communications channels while also ensuring company-wide buy-in.
We consider the long-term goals before developing messaging, coordinating training, creating brand identities and more. The strategic planning session will incorporate all key stakeholders and provide an outlet for discussion and direction from various levels of the organization, providing a guided path to success.
The success of a company or organization cannot ride on the success of one leader or one leadership team. Its future success relies on its future leaders and future management teams. It is critical to an organization’s sustainability to identify tomorrow’s leaders, develop them effectively and prepare them for future leadership roles. This practice helps leaders develop a plan for a seamless handoff, and ensure long-term growth.
We help clients navigate leadership changes, retirements, executive searches and ownership transitions. The succession planning process includes identifying and developing future leaders, hiring high-performing professionals and planning for the succession of everyone from C-suite positions to people-managers.
Organizations are strongest when working as a collaborative team. We put great emphasis on team building as part of a company or organization’s business strategy. Many times, people believe that team building is only needed for organizations facing conflicts or apathy. This couldn’t be further from the truth.
Our team building workshops begin with creating a productive atmosphere where communication is open and the leadership team can define goals, work through difficult issues, reinforce and learn new communication skills, resolve conflicts, create a vision of the future, and develop the strategies needed to achieve that vision. Activities and exercises within each workshop vary based on size and objectives for the session.
Our virtual coaching program makes it easier than ever to participate in an executive coaching program when locations or schedules don’t line up. Clients can access convenient remote coaching wherever they happen to be in the world, with the ability to set up coaching sessions quickly to meet immediate and unexpected needs.
As an executive coach, we serve as a sounding board and a strategic thought partner who helps the coaching client meet improvement goals. Our coaching experience involves one-on-one interactions between the coaching client and a skilled coach to strengthen interpersonal relationships, leading to increased accountability and an empowered culture. While the focus is usually tied to organizational goals, coaching may serve a personal component as well.