A crisis can happen at any moment. How an organization responds within the first 60 minutes after a crisis happens, can make or break even the best reputations. Managing a crisis, whatever the size, requires decisions to be made quickly and wisely.
We offer 24/7 crisis response services. When a crisis first hits, we provide in-depth evaluations of the situation and determine the necessary communications. We then work to identify target audiences, communication channels, and key messages in order to turn a crisis into an opportunity for positive growth and public awareness.
Planning is the key to any crisis response. We offer half-day crisis communications training to practice and plan for a crisis. A key element to any crisis management is developing a crisis communication plan. We work with clients to develop a crisis plan with key messages.